On my most recent trip to the islands, I had a bad craving for Mexican food and chose to order from Mi Casita.  It was expensive, obviously.  However, to make matters worse, service from Mi Casita wasn’t good whatsoever.  It’s one thing when I receive good customer service from an establishment that charges a lot of money but it’s another thing when I receive poor customer service. I’m not sure where to begin with my experience with Mi Casita.  Let’s just say that I had to wait a ridiculously long time before I was able to even order my food.  And when the time came for me to order, the employee (female) just stared at me.  (I kid you not!)  It was almost as though her starring was a cue/signal that I should now be ordering.  (I should mention that before the starring crap began, she had told me she would take my order in a moment.  Apparently, she wanted to do something with the cash register prior to taking my order.  Okay, whatever…)  The service was cold, off-putting and rude.  Perhaps I am looking in to it too much, but I wonder if this attitude/poor service came about simply from the possible fact that they (or she, I should say) thought I was Mexican/Spanish speaker as well?  I question this because the female had initially spoken to me in Spanish.  Uh, first of all, I’m not Mexican.  Second of all, mi espanol es no bueno so I’m not going to try to speak in Spanish.  (2 semesters of Spanish does not equate to me being able to converse well.)  Third, it is so rude to just talk to someone in Spanish just because you think someone is Mexican or some other Spanish-speaking ethnicity.

Despite the crapola service I received from Mi Casita, I can at least say the food was good.  (Oh, but no matter how good the food was, I’ll definitely make sure to never give my hard earned money to Mi Casita or any of their affiliated restaurants again.)